Applying for public assistance is difficult in most states, but Minnesota’s online application was particularly complicated until November of 2021, when a revamped version of the site went live for all benefits applicants in Minnesota. Supplemental Nutrition Assistance Program (SNAP) “food stamps,” housing support, child care assistance, and more, all had their own process, and could take up to two hours to complete. Each county in the state also has its own system for managing documents and communicating with applicants.
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